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Industrial Alchemy LLC Terms and Conditions
Shipping All items are packed and insured per industry standards. You will be notified via e-mail when item has been shipped. Items are shipped within 24 hours from receipt of order. Items shipped USPS Priority Mail take 2-3 days to arrive. Items shipped USPS First Class take 3-5 days. If you need to cancel an order, contact me right away. I cannot cancel orders after they have been shipped. Items shipped to Wisconsin addresses are subject to sales and shipping tax. Items shipped to the rest of the United States are not subject to tax. For orders outside of the United States, please contact me for shipping arrangements. Returns All items are hand-crafted, one-of-a-kind, and sold as made. Despite every effort to accurately display each item's color and surface texture, due to monitor differences, subtle variations in color and surface texture may occur. Please shop seriously, I do not accept returns unless the item is damaged in shipping. If this is the case, please e-mail a photo of the damaged item within 2 days of receipt before returning the item. I will then determine on a case-by-case basis whether or not the item is repairable. If the item is repairable, I will repair it and send it back to you at no charge, and will refund your return shipping costs. If the item is not repairable, I will refund you the price of the item plus shipping. In either case, you are responsible for returning the item(s) pre-paid and insured. When returning items, please pack them in the original packing materials and box. Payment Checkout is done through PayPal, the most trusted payment service online. You do not need to have or create a PayPal account to place and order. Simply enter your Visa, MasterCard, Discover, or American Express card information. If you already have a PayPal account, you can pay by credit card or fund transfer. Your credit card is charged at the time you place an order. Upon placement of an order you will receive an e-mail confirmation. Contact Information Industrial Alchemy LLC 1246 Sweeney Drive #8 Middleton, Wisconsin 53562 e-mail: http://tnindust@gmail.com |